Data Center Ops Site Manager — Lead & Optimize Teams

Amazon Inc.; Aurora (CO); On-site; USD 140,000 - 190,000; Full time

Job summary

Amazon Web Services (AWS) Data Center Operations is seeking a Site Manager to lead a team of technicians across multiple data centers. The role focuses on safety, availability, cost efficiency, and performance, while driving a strong customer experience.

You will manage leadership for a region, oversee shifts, and ensure network and server hardware are installed, maintained, or decommissioned in a secure, cost-effective manner. Join a team that values innovation and operational excellence.

Qualifications

• 3+ years in a management position with 5+ direct reports.
• 5+ years of data center engineering or operations experience.
• Bachelor's degree in an IT-related field or equivalent IT/military experience.

Responsibilities

• Lead and supervise a team of Data Center Technicians and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage team and individual performance; delivering performance reviews, and address staffing needs.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Mentor, train and develop career progression for direct reports and members of the organization.
• Obsess over team learning and development, both from a technical/functional and soft skills development perspective.
• Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
• Develop, improve, and share operational best practices across the region and with peers globally.

Education

Bachelor's degree in IT-related field

Job description

Amazon Web Services (AWS) Data Center Operations is seeking a Site Manager to lead a team of technicians across multiple data centers. The role focuses on safety, availability, cost efficiency, and performance, while driving a strong customer experience.

You will manage leadership for a region, oversee shifts, and ensure network and server hardware are installed, maintained, or decommissioned in a secure, cost-effective manner. Join a team that values innovation and operational excellence.