Data Center Operations Technician III — 2nd Shift (Ashburn)

Pace Industries, LLC

Virginia

On-site

USD 60,000 - 80,000

Full time

6 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Pace Industries, LLC is seeking a Data Center Operations Technician to manage IT infrastructure in Ashburn, VA. The role emphasizes ensuring customer environments are secure, available, and meeting 99.999% uptime.

Weekend 2nd shift (Fri-Mon, 3pm-2am) includes eligible shift differential and close collaboration with the Data Center Operations Team. Responsibilities include hardware and OS troubleshooting across Windows, Linux, and VMware, plus network and storage support, cabling, and adherence

Qualifications

Experience in a data center or equivalent tech environment.
Familiarity with hardware repair and component replacement.
Customer service experience is a plus.

Responsibilities

Provide customer support using monitoring software and ticketing system.
Identify and troubleshoot hardware failures on x86 servers and replace components.
Troubleshoot OS storage issues including file systems and RAID.
Support Windows Server, RHEL, Ubuntu, and VMware ESX servers.
Perform basic OS administration tasks and resolve login/password issues.
Resolve LAN connectivity issues and remote access with SSH or RDP.
Work on network devices like switches, firewalls, load balancers, and security appliances.
Handle storage devices (DAS/NAS) troubleshooting and replacement.
Assist with hardware installation, cabinet mounting, and cabling needs.
Ensure compliance with security policies and 5S housekeeping.
Communicate technically and clearly with customers and teammates.