Data Center Operations Technician – 24/7 Reliability

Amazon

Ashburn (VA)

On-site

USD 52,348 - 90,921

Full time

14 days+

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Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician for its Ashburn, VA area.

You will monitor critical data center infrastructure, including electrical, mechanical, and fire/life safety systems, to ensure 24/7 reliability and availability. You will work with BMS/EPMS, troubleshoot facility events, perform rack installs/decommissions, and coordinate with contractors while following safety rules and internal SLAs.

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events within internal SLA
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Role may support more than one location/site.