Data Center Operations Technician II On Site 24/7

QTS Realty Trust; Cedar Rapids (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays

Paid time off

Bonus eligible

Tuition reimbursement

Job summary

QTS is seeking a Critical Operations Technician II to install, repair, and maintain IT, electrical, and mechanical systems inside our Cedar Rapids data center. You will monitor equipment, perform tests, and create tickets for incidents while supporting customers on the data floor both in person and by phone.

The role requires on-site, 24/7 operations, preventive maintenance, and collaboration with engineers.

Qualifications

• Five or more of technical training, military training, or workplace equivalency.
• Background in IT, electrical, and/or mechanical fields.
• Proficiency with MS Office Suite.

Responsibilities

• Leads, maintains, monitors, and performs preventive maintenance on electrical and mechanical equipment.
• Provide remote hands and eyes services for customers.
• Install IT, mechanical, and electrical equipment as required; assist with major repairs.
• Process work orders for preventive and corrective maintenance and update tickets.
• Respond to building emergencies and ensure safe operation and compliance.

Skills

Customer focus

Interpersonal skills

Teamwork

Problem analysis

Communication skills

MS Office Suite

Education

A+ Certification

Network+ Certification

BICSI Installer I

Tools

MS Office Suite

Ticketing system software

Job description

QTS is seeking a Critical Operations Technician II to install, repair, and maintain IT, electrical, and mechanical systems inside our Cedar Rapids data center. You will monitor equipment, perform tests, and create tickets for incidents while supporting customers on the data floor both in person and by phone.

The role requires on-site, 24/7 operations, preventive maintenance, and collaboration with engineers.