Data Center Critical Operations Technician

QTS Realty Trust; Cedar Rapids (IA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) retirement plan (up to 4% match

Paid volunteer days

Employee assistance program

Tuition assistance

Parental leave

Military leave assistance

QTS scholarship for dependents

Job summary

QTS Data Centers is seeking a Critical Operations Technician I to support our Cedar Rapids data center. The role focuses on electrical, mechanical, HVAC, and IT gear, with on-site work required to sustain a 24x7 environment.

You will perform maintenance, install and repair equipment, and assist with major repairs, while following safety and Change Management procedures. Prior data center or industrial experience is a plus.

Qualifications

• Two or more years of technical or trade training or equivalent
• Background in facilities maintenance, electrical, mechanical, HVAC, or IT hardware
• Proficiency with Microsoft Office Suite
• Experience in data center, commercial, or industrial environments preferred

Responsibilities

• Perform preventative maintenance on mechanical, electrical, HVAC, and IT equipment
• Install/repair IT, mechanical, and electrical equipment and assist with major repairs
• Provide high-level computer hardware and software configuration support
• Install racks, cabinets, cabling and customer equipment per provisioning docs
• Process work orders for maintenance and updates in ticketing system
• Order tools and materials as needed; coordinate with supervisor
• Create/update tickets and respond to emergencies and service requests
• Adhere to safety, Change Management, and disposal policies

Skills

Facilities maintenance

Electrical

Mechanical

HVAC

IT hardware

Cabling

Microsoft Office

Education

Trade/technical training

Tools

Microsoft Office Suite

Job description

QTS Data Centers is seeking a Critical Operations Technician I to support our Cedar Rapids data center. The role focuses on electrical, mechanical, HVAC, and IT gear, with on-site work required to sustain a 24x7 environment.

You will perform maintenance, install and repair equipment, and assist with major repairs, while following safety and Change Management procedures. Prior data center or industrial experience is a plus.