Hands-On Data Center Technician I

TierPoint, LLC.; Tulsa (OK); On-site; USD 28,000 - 41,000; Full time

Job summary

TierPoint, LLC is seeking an Operations Technician I to support data center facilities in a hands-on, customer-focused role. You will assist with servers, storage, network gear, and day-to-day operational tasks in a 24/7 environment.

The position emphasizes reliability, attention to detail, and teamwork, with shift work including nights and weekends. A High School diploma and solid communication skills are required.

Qualifications

• High School diploma or equivalent.
• Exposure to customer service and basic IT tasks is a plus.
• Strong communication and organizational skills.

Responsibilities

• Assist in the installation, configuration, and maintenance of servers, storage devices, and network equipment.
• Provide remote smart hands support for customer issues.
• Monitor and respond to alerts related to power, cooling, and network performance.
• Escalate incidents to senior staff when needed and manage ticket queues.
• Maintain accurate records of equipment changes and maintenance activities.

Skills

Teamwork

Communication

Multitasking

Prioritization

Education

High School Diploma

Tools

MS Office

Windows OS

Job description

TierPoint, LLC is seeking an Operations Technician I to support data center facilities in a hands-on, customer-focused role. You will assist with servers, storage, network gear, and day-to-day operational tasks in a 24/7 environment.

The position emphasizes reliability, attention to detail, and teamwork, with shift work including nights and weekends. A High School diploma and solid communication skills are required.