Data Center Operations Leader — Scale & Strategy

Amazon Web Services (AWS); New Carlisle (IN); Presencial; USD 78 000 - 137 000; Tempo integral

Resumo da oferta

Amazon Data Services, Inc. in Indiana is seeking an experienced Technology Manager to lead a team that maintains cloud infrastructure for global data center operations.

You will design strategies, mentor staff at all levels, sponsor projects and propose technical solutions. This role involves hardware and network diagnostics, on-call rotation, and collaboration with software, hardware, and security experts to keep the cloud running.

Qualificações

• 4+ years of IT experience or a relevant degree
• 2+ years of people management experience
• 2+ years of operations/on-call support for data centers or production facilities

Responsabilidades

• Prioritize and assign trouble tickets to data center technicians and operators
• Manage performance of diverse data center teams across locations
• Develop career paths and update internal tools
• Recruit and train data technicians to ensure staffing
• Oversee day-to-day data center operations including 24/7 shifts
• Lead large-scale incidents and act as call leader
• Improve workflows, throughput, and automation
• Ensure KPIs and SLAs are met

Conhecimentos

People management

IT operations

Leadership

Formação académica

Bachelor's degree in CS/Engineering/Math or equivalent

Ferramentas

CCNA

A+

Security+

Descrição da oferta de emprego

Amazon Data Services, Inc. in Indiana is seeking an experienced Technology Manager to lead a team that maintains cloud infrastructure for global data center operations.

You will design strategies, mentor staff at all levels, sponsor projects and propose technical solutions. This role involves hardware and network diagnostics, on-call rotation, and collaboration with software, hardware, and security experts to keep the cloud running.