Data Center Operations Lead - Hands-On Tech & Uptime

SpaceXAI; Southaven (MS); On-site; USD 85,000 - 120,000; Full time

Job summary

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in MTTD and MTTR.

You will drive hands-on technical leadership, optimize processes, and collaborate cross-functionally to maintain and enhance data center operations, including on-call support and incident response.

Qualifications

• High school diploma or equivalency.
• 5+ years of server/network hardware experience.
• Proven leadership experience in data center/ops.

Responsibilities

• Lead and mentor a team of data center technicians.
• Oversee installation, maintenance, and troubleshooting of server/network hardware.
• Manage data center operations including power, cabling, and decommissioning.
• Develop and enforce SOPs and safety protocols.
• Coordinate with engineering and provisioning for hardware intake/repair.
• Use internal apps for inventory and asset management.
• Manage tickets via Jira with timely resolution and documentation.
• Collaborate to design and implement network layouts and solutions.
• Lead efficiency initiatives to reduce downtime.
• Provide on-call support for critical events.

Skills

Leadership

Linux skills

Python

Bash scripting

Networking concepts

Time management

Attention to detail

Education

High School Diploma

Tools

Jira

Job description

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in MTTD and MTTR.

You will drive hands-on technical leadership, optimize processes, and collaborate cross-functionally to maintain and enhance data center operations, including on-call support and incident response.