Data Center Operations Lead

SpaceXAI; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee health and performance of server and network infrastructure across data centers and worldwide PoPs. You will lead technicians, drive MTTD/MTTR improvements, and ensure safe, efficient operations.

The role combines hands-on technical leadership with process optimization and cross-functional collaboration to maintain and enhance data center operations. Requires strong communication and prioritization in a fast-paced environment.

Qualifications

• 5+ years of experience working with server, storage, compute, and network hardware.
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
• Proven leadership experience in a data center or technical operations environment.

Responsibilities

• Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
• Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
• Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
• Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
• Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
• Collaborate with cross-functional teams to design and implement network layouts and solutions.
• Lead initiatives to improve operational efficiency and reduce downtime.
• Provide on-call support and respond to critical events as needed.

Skills

Linux

Python

Bash

Leadership

Team management

Education

High school diploma or equivalent

Tools

Jira

Job description

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee health and performance of server and network infrastructure across data centers and worldwide PoPs. You will lead technicians, drive MTTD/MTTR improvements, and ensure safe, efficient operations.

The role combines hands-on technical leadership with process optimization and cross-functional collaboration to maintain and enhance data center operations. Requires strong communication and prioritization in a fast-paced environment.