Data Center Operations Lead - Hands-On Team Mentor

x; Memphis, Northern (TN, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in MTTD and MTTR.

Your role encompasses hands‑on technical leadership, process optimization, and cross‑functional collaboration to maintain and enhance our data center operations.

Qualifications

• High school diploma or equivalent required.
• 5+ years of experience with server, storage, compute, and network hardware.
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
• Proven leadership experience in a data center or technical operations environment.

Responsibilities

• Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
• Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
• Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
• Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
• Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
• Collaborate with cross‑functional teams to design and implement network layouts and solutions.
• Lead initiatives to improve operational efficiency and reduce downtime.
• Provide on‑call support and respond to critical events as needed.

Job description

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in MTTD and MTTR.

Your role encompasses hands‑on technical leadership, process optimization, and cross‑functional collaboration to maintain and enhance our data center operations.