Data Center Technician – Hands-On Ops, On-Call Role

Xai; Southaven (MS); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

SpaceXAI is seeking a Datacenter Operations Technician in Mississippi to maintain the health of our server and network infrastructure across data centers and global points of presence. You will monitor MTTD and MTTR, be detail oriented, and stay ready to go on site during emergencies.

Daily duties include rack and stack, cable labeling, power and cooling support, and inventory management. You will use Jira for tickets, document tasks and SOPs, and coordinate with provisioning to ensure reliable

Qualifications

• High school diploma or equivalency
• 2+ years of experience with server, storage, compute and network hardware
• 2+ years of experience troubleshooting and repairing servers and networking infrastructure
• 2+ years of experience in inventory management and handling ordering, receiving and shipping of equipment
• Pre-employment drug test and background checks will be conducted
• Physical requirements include lifting up to 35lbs, working at heights up to 50 feet, and exposure to noisy environments
• Evenings and weekends availability as schedules vary by site

Responsibilities

• Report to the job site during initial construction and communicate with engineering as required
• Troubleshoot and monitor servers and network in data centers and global points of presence
• Rack and stack data center network equipment
• Maintain warehouse inventory and asset management in internal systems
• Label and troubleshoot fiber/optics cables
• Handle power supply cabling, installation, troubleshooting and repair
• Install racks, servers and switches and hand off hardware to provisioning team
• Manage, respond to, and resolve data center operations tickets via Jira
• Create and maintain documentation of tasks and SOPs
• Receipt and decommissioning of data center hardware
• Vendor returns for infra under/over warranty
• Manage spare parts inventory in data center
• Define, design, and implement network layouts and solutions

Skills

Linux shell

Filesystem types

Process management

Scripting (Bash)

Networking basics

Inventory management

On-call readiness

Education

High school diploma

Tools

Jira

Oracle

Job description

SpaceXAI is seeking a Datacenter Operations Technician in Mississippi to maintain the health of our server and network infrastructure across data centers and global points of presence. You will monitor MTTD and MTTR, be detail oriented, and stay ready to go on site during emergencies.

Daily duties include rack and stack, cable labeling, power and cooling support, and inventory management. You will use Jira for tickets, document tasks and SOPs, and coordinate with provisioning to ensure reliable