Data Center Operations Lead — Hands-On Team Mentor

Maven Ventures; Memphis (TN); On-site; USD 85,000 - 125,000; Full time

Job summary

SpaceXAI Memphis is recruiting a Data Center Supervisor to oversee health and performance of server and network infrastructure across data centers and PoPs. You will lead technicians, drive MTTD/MTTR improvements, and coordinate cross-functionally to maintain reliable operations.

The role emphasizes hands-on leadership, process optimization, and collaboration to ensure safe, efficient data center activity and scalable growth in a dynamic environment.

Qualifications

• 5+ years of experience with server, storage, compute, and network hardware.
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
• Proven leadership experience in a data center or technical operations environment.
• High school diploma or equivalent.

Responsibilities

• Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
• Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
• Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
• Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
• Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
• Collaborate with cross-functional teams to design and implement network layouts and solutions.
• Lead initiatives to improve operational efficiency and reduce downtime.
• Provide on-call support and respond to critical events as needed.

Skills

Linux

Python

Bash

Leadership

Data center infra

Structured cabling

Power & cooling

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Jira

Job description

SpaceXAI Memphis is recruiting a Data Center Supervisor to oversee health and performance of server and network infrastructure across data centers and PoPs. You will lead technicians, drive MTTD/MTTR improvements, and coordinate cross-functionally to maintain reliable operations.

The role emphasizes hands-on leadership, process optimization, and collaboration to ensure safe, efficient data center activity and scalable growth in a dynamic environment.