Data Center Operations Lead — 24/7 On-Call & Travel

Amazon Inc.; New Carlisle (IN); Vor Ort; USD 78.000 - 137.000; Vollzeit

Zusammenfassung

Amazon Data Services, Inc. is seeking a Data Center Operations Manager for swing shifts to lead a multi-location team responsible for cloud infrastructure reliability and performance.

You will guide incident response, staffing, and operational processes across data centers, ensuring high availability and safe, efficient operations. The role requires strong people leadership, technical understanding, and the ability to sponsor projects and propose robust solutions while managing on-call

Qualifikationen

• 4+ years of Information Technology (IT) experience or equivalent degree.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities or mission critical plants.

Aufgaben

• Prioritize and assign tasks to data center technicians and operators.
• Lead a diverse team across multiple locations with varying skills.
• Develop career paths and update internal tooling for staff.
• Recruit and train data technicians to ensure staffing levels.
• Oversee day-to-day data center operations, including 24/7 shift coverage and hardware logistics.
• Drive improvement in processes, tech solutions, and automation.
• Manage large-scale outages and act as call leader.
• Ensure KPIs and metrics are tracked and met.

Kenntnisse

IT experience

People management

Data center ops

On-call support

Ausbildung

Bachelor's degree in CS/engineering/math or equivalent

Jobbeschreibung

Amazon Data Services, Inc. is seeking a Data Center Operations Manager for swing shifts to lead a multi-location team responsible for cloud infrastructure reliability and performance.

You will guide incident response, staffing, and operational processes across data centers, ensuring high availability and safe, efficient operations. The role requires strong people leadership, technical understanding, and the ability to sponsor projects and propose robust solutions while managing on-call