Data Center Engineer

Infobahn Softworld Inc; Santa Clara (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Infobahn Softworld Inc. is seeking an on-site 1st shift Systems Design Engineer for the Data Center Platform Engineering Group (DPEG) in Santa Clara, CA.

Responsibilities include diagnosing complex issues in lab/data-center environments, debugging software/hardware, and reproducing issues on GPUs and CPUs. Candidates should be comfortable with JIRA, hardware installation, firmware/OS troubleshooting, and collaboration with OEMs and vendors.

Qualifications

• Experience debugging software and hardware problems and root-cause analysis.
• Ability to navigate a ticketing system and clearly communicate status in tickets.
• Experience with lab/data-center monitoring and hardware installation.
• Strong communication and teamwork in a fast-paced engineering environment.

Responsibilities

• Work issues through a JIRA ticket system.
• Debug platforms and systems; prioritize items and provide updates.
• Communicate current issue state clearly in tickets.
• Take direction from leaders on priority needs.

Skills

Root cause analysis

Debugging

Hardware install

Communication

Teamwork

Tools

JIRA

BIOS

GPU

Linux

Scripting

Job description

Data Center Platform Engineering Group (DPEG) is looking for on-site (mandatory) 1st shift Systems Design Engineer that can work complex issues/problems as they arise in the lab or Data Center. Person will be responsible for going through a ticketing system to check tickets that come in during the individuals working hours: debugging SW and HW problems root causing and fixing said issue. As well, person should be able to monitor the lab/data-center for any issues such as power outages, network outages, liquid cooling leaks, etc… Person should have the ability to physically install and replace hardware, debug FW and OS issues especially related to GPUs. Knowledge of Data Center systems that have CPU and GPUs – role requires individual to be technician and engineer.

Key Responsibilities:

• - Work issues through a JIRA ticket
• - Debug platforms/systems; work ticketing system to ensure priority items are getting attention
• - Communicate clearly in tickets to explain the current state of an issue or systems
• - Take direction from leaders based on priority needs of the business
• - Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication
• - Drive continuous improvement within the organization
• - Self driven expertise in debugging problems and root causing issues
• - Ability to quickly understand and apply specific details to tickets
• - Strong communication skills and ability to work well as part of a team
• - Proven track record of working in a Data Center on complex systems
• - Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU)
• - Linux skills w/ ability to do run given automated scripts, look at logs, give updates
• - Experience working and communicating with OEM partners and vendors