Data 360 Practice Architect Director - AI Solutions

Salesforce; Indianapolis (IN); On-site; USD 123,000 - 227,000; Full time

Job summary

Salesforce is seeking a Data 360 Senior Technical Architect to lead enterprise Data 360 projects and enable internal teams. You will advise customers, design architectures, and build reusable assets while shaping product improvements based on field feedback.

Based in the United States, this role combines delivery with enablement for CSG Professional Services and requires strong technical leadership, exemplary communication, and travel less than 10%.

Qualifications

• Hands-on Data 360 implementation experience.
• Salesforce Data 360 Consultant certification required.
• Knowledge of data governance and security.
• Experience with AI data integration approaches.
• Experience with Agentforce, Sales Cloud and Service Cloud a plus.

Responsibilities

• Serve as SME on Salesforce Data 360 for internal and enterprise customers.
• Escalate complex Data 360 challenges with expert solutions.
• Define technical designs and articulate business value.
• Develop reusable assets, reference architectures, and patterns.
• Share Voice of the Customer to influence product roadmaps.
• Mentor and enable internal teams through training sessions.

Skills

Data 360 Consultant

Data management

CDP experience

Data warehouse

AI data integration

Salesforce knowledge

Education

BA/BS degree

Tools

Snowflake

Databricks

Redshift

BigQuery

SQL Server

Job description

Salesforce is seeking a Data 360 Senior Technical Architect to lead enterprise Data 360 projects and enable internal teams. You will advise customers, design architectures, and build reusable assets while shaping product improvements based on field feedback.

Based in the United States, this role combines delivery with enablement for CSG Professional Services and requires strong technical leadership, exemplary communication, and travel less than 10%.