Danish-Speaking Streaming Support Specialist

Employers from Greece; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Two extra salaries per year

Fully Paid Relocation Package

Free Greek Lessons

Discounts and other perks

Job summary

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Support Representative for an Online Streaming Service. You will assist Danish-speaking customers via phone, email, and chat, handling account inquiries, content availability, and technical issues.

We value candidates with strong communication skills, fluency in Danish and English, and a customer-first attitude. Training, relocation, and other perks are provided to support growth in entertainment technology roles.

Qualifications

• Fluency in Danish and English (written and spoken).
• Experience in customer service, especially in entertainment or tech sectors.
• Excellent communication and customer-focused mindset.
• Strong problem-solving skills and ability to work under pressure.
• Proficient with customer support software and standard office applications.
• Detail-oriented with ability to manage multiple tasks concurrently.
• Flexibility to work varied hours, including evenings and weekends.

Responsibilities

• Provide outstanding customer support to Danish-speaking clients via phone, email, and chat.
• Assist with account management, content availability, and technical issues.
• Resolve customer complaints and provide solutions to enhance viewing experience.
• Document customer interactions accurately and ensure timely follow-up.
• Collaborate with technical teams to troubleshoot complex issues.
• Stay updated on content, features, and industry trends to offer knowledgeable assistance.
• Gather customer feedback to contribute to service improvements.

Skills

Danish language

English language

Customer service

Communication

Problem solving

Multitasking

CRM software

Office tools

Tools

CRM software

Office applications

Job description

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Support Representative for an Online Streaming Service. You will assist Danish-speaking customers via phone, email, and chat, handling account inquiries, content availability, and technical issues.

We value candidates with strong communication skills, fluency in Danish and English, and a customer-first attitude. Training, relocation, and other perks are provided to support growth in entertainment technology roles.