Danish Speaking Partner Support Consultant -Remote in Greece

Employers from Greece; United States; Hybrid; USD 38,000 - 53,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Partner Support Consultant to support Danish-speaking partners in Greece. The role emphasizes delivering high-quality service, resolving inquiries, and guiding partners on product features.

You will maintain CRM records and collaborate across teams to ensure high satisfaction. The ideal candidate has Danish and English fluency, prior partner-support experience, strong communication, and a customer-first mindset in a dynamic

Qualifications

• Danish fluency and English proficiency are required.
• Experience in partner support or customer service is preferred.
• Strong problem-solving abilities and familiarity with IT systems.
• Outstanding communication and interpersonal skills are essential.
• Commitment to delivering exceptional customer satisfaction and building relationships.
• Experience with CRM systems and support tools is a plus.
• Ability to work effectively in a dynamic, collaborative environment.

Responsibilities

• Deliver high-quality support to Danish-speaking partners via phone, email, and chat.
• Address partner inquiries and resolve service-related issues efficiently.
• Provide insights on product features to help partners leverage services.
• Keep accurate records of interactions in the CRM system.
• Coordinate with internal teams to escalate complex issues and craft resolutions.
• Engage in proactive follow-ups to ensure concerns are addressed and satisfaction is met.
• Stay updated on product offerings, industry trends, and partner feedback.

Skills

Danish language proficiency

English proficiency

Customer service

Communication skills

Problem solving

CRM familiarity

Team collaboration

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a reputable recruitment agency focused on connecting talented professionals with excellent job opportunities in Greece. We are currently searching for a Danish Speaking Partner Support Consultant to join our vibrant team. This position is perfect for individuals with strong customer service skills who are fluent in Danish and committed to providing outstanding support to our partners.

Responsibilities

• Deliver high-quality support to Danish-speaking partners through various communication channels, such as phone, email, and chat.
• Address partner inquiries and efficiently resolve any service-related issues that arise.
• Provide insights on product features and assist partners in leveraging our services to their benefit.
• Keep accurate records of interactions, inquiries, and resolutions within the CRM system.
• Coordinate with internal teams to escal complex issues and develop effective resolutions.
• Engage in proactive follow-ups with partners to ensure their concerns are addressed and satisfaction levels are met.
• Stay updated on product offerings, industry trends, and partner feedback to continually improve our support services.

Requirements

• Fluency in Danish and proficiency in English, both written and verbal.
• Previous experience in partner support, customer service, or a similar role is preferred.
• Strong problem-solving abilities and familiarity with IT systems.
• Outstanding communication and interpersonal skills.
• Commitment to providing exceptional customer satisfaction and building lasting relationships.
• Experience with CRM systems and support tools is a plus.
• Ability to work effectively in a dynamic and collaborative environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...