Danish Speaking Business Support Consultant -Remote in Greece

Employers from Greece; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Danish-speaking Business Support Consultant to deliver exceptional client support across phone, email, and chat channels. You will document all interactions in the CRM, collaborate with internal teams, and stay informed about our services to offer relevant assistance.

The role emphasizes strong communication, problem-solving under pressure, and a proactive service mindset with ongoing training and development.

Qualifications

• Fluency in Danish and strong English language skills.
• Experience in a business/corporate customer support role.
• Excellent communication and client relationship skills.
• Strong problem-solving abilities under pressure.
• Familiarity with CRM systems and standard office software.
• Team collaboration and detail-oriented work.
• Strong organizational skills.

Responsibilities

• Provide Danish-speaking business client support via phone, email, and chat.
• Assist with inquiries related to business services, account management, and operations.
• Resolve client issues promptly to maintain satisfaction.
• Document all interactions in the CRM for reference and QA.
• Collaborate with internal teams to improve service delivery.
• Stay informed about services and products to offer relevant assistance.
• Engage in continuous training to enhance skills.

Skills

Danish language

Customer support

English proficiency

CRM familiarity

Team collaboration

Tools

CRM systems

Office software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce a wonderful opportunity for a Danish Speaking Business Support Consultant. In this role, you will be responsible for delivering exceptional support to our Danish-speaking business clients, ensuring their needs are met with high efficiency and professionalism. We are looking for candidates who possess excellent communication skills and a strong dedication to providing outstanding customer service in a business environment.

Responsibilities

• Provide effective support to Danish-speaking business clients through various communication channels, including phone, email, and chat.
• Assist clients with inquiries related to business services, account management, and operational support.
• Resolve client inquiries and issues promptly to maintain a high level of client satisfaction.
• Accurately document all client interactions in the CRM system for reference and quality assurance.
• Collaborate with internal teams to handle complex inquiries and improve overall service delivery.
• Stay informed about the company's services and products to offer relevant assistance to clients.
• Engage in continuous training and development to enhance skills and service effectiveness.

Requirements

• Fluency in Danish and strong proficiency in English, both written and spoken.
• Experience in a customer support role, preferably within a business or corporate environment.
• Excellent communication and interpersonal skills with a focus on client relationships.
• Strong problem-solving capabilities and the ability to work well under pressure.
• Familiarity with CRM systems and standard office software applications.
• Ability to work collaboratively in a team-oriented environment.
• Strong attention to detail and good organizational skills are essential.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...