Dance Festival Box Office Pro

Insomniac Events; Seattle (WA); On-site; USD 23,000 - 29,000; Full time

Job summary

Insomniac in Seattle is seeking a Box Office Attendant to deliver friendly, efficient service at ticketing points and resolve issues at the gate. You will verify order details, process cash and card transactions, and help guests navigate will call and event information.

A tactful, customer-focused approach is essential in a fast-paced festival environment. Previous customer service or sales experience is preferred, and you must be comfortable using computers.

Qualifications

• Sales or customer service experience preferred.
• Must be comfortable with computers.
• Background check and drug test required.
• Valid driver’s license required.

Responsibilities

• Assist patrons at the box office and resolve ticketing issues.
• Verify customer information (name, email, payment) to distribute tickets.
• Process cash and credit card transactions using POS.
• Provide accurate event information and assist attendees at gates.
• Maintain a professional, upbeat attitude in a fast-paced environment.
• Report to Box Office Management.

Skills

Sales experience

Customer service

Computer skills

Communication

Tools

Front Gate POS

Job description

Insomniac in Seattle is seeking a Box Office Attendant to deliver friendly, efficient service at ticketing points and resolve issues at the gate. You will verify order details, process cash and card transactions, and help guests navigate will call and event information.

A tactful, customer-focused approach is essential in a fast-paced festival environment. Previous customer service or sales experience is preferred, and you must be comfortable using computers.