Dance Event Box Office Specialist

Insomniac Events; Seattle (WA); On-site; USD 28,000 - 30,000; Full time

Job summary

Insomniac Events in Seattle is seeking a Box Office Attendant to deliver high-level customer service at the box office or resolution areas for ticketing. You will verify Will Call orders, handle cash/credit transactions, assist attendees with event information, and maintain a professional, upbeat demeanor in a fast-paced environment; travel and lodging are not provided. Applicants in the U.S. must have work authorization; background check and drug test required.

Qualifications

• Sales and customer service-related work experience is preferred.
• Must feel comfortable with using a computer.
• Interact professionally with all levels of individuals in a courteous manner, and de-escalate situations.

Responsibilities

• Actively participate in training for the Front Gate box office system.
• Identify Will Call orders by verifying customer information to distribute tickets.
• Resolve scanning issues at the gate in a timely and courteous manner.
• Accurately administer cash and credit card transactions with Front Gate POS system.
• Report to Box Office Management.

Skills

Sales experience

Customer service

Computer literacy

De-escalation

Background check

Driver's license

Job description

Insomniac Events in Seattle is seeking a Box Office Attendant to deliver high-level customer service at the box office or resolution areas for ticketing. You will verify Will Call orders, handle cash/credit transactions, assist attendees with event information, and maintain a professional, upbeat demeanor in a fast-paced environment; travel and lodging are not provided. Applicants in the U.S. must have work authorization; background check and drug test required.