Seasonal Box Office Pro for Multi-City Dance Events

Live Nation Entertainment; Phoenix (AZ); On-site; USD 22,000 - 26,000; Full time

Job summary

Insomniac is seeking a Box Office Attendant to provide top‑notch customer service at ticketing locations and assist with ticket resolution during events.

Responsibilities include verifying will-call orders, handling cash and card transactions, and maintaining a professional, upbeat demeanor in a fast‑paced festival environment. Travel to Denver, San Francisco, Scottsdale and Seattle may be required.

Qualifications

• Sales and customer service background preferred.
• Comfortable using a computer.
• Professional interaction with all levels of individuals; de‑escalation skills.
• Must pass background check and pre‑employment drug/alcohol test.
• Valid driver’s license required.

Responsibilities

• Train on Front Gate box office system to assist patrons with ticket orders.
• Identify will-call orders by verifying customer information and credit card details.
• Resolve scanning issues at the gate in a timely, courteous manner.
• Process cash and credit card transactions using Front Gate POS.
• Report to Box Office Management and maintain a professional demeanor in a fast-paced environment.
• Be prepared to provide accurate event information and safety procedures.

Skills

Customer service

Computer skills

De-escalation

Driver's license

Job description

Insomniac is seeking a Box Office Attendant to provide top‑notch customer service at ticketing locations and assist with ticket resolution during events.

Responsibilities include verifying will-call orders, handling cash and card transactions, and maintaining a professional, upbeat demeanor in a fast‑paced festival environment. Travel to Denver, San Francisco, Scottsdale and Seattle may be required.