Dam Site IT Technician | Mission-Critical PC Support

Searchbox l.l.c.; Bridgeport (WA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Four flexible medical plan options

Wellness incentives up to $1,800

$0 telemedicine; open access networks

401(k) with HSA and FSA

Dental, vision, life, disability and事故

Paid time off from day one

Job summary

Allyon is seeking a PC Technician to support USACE operations in Bridgeport, WA. You will install, configure, and maintain desktop hardware/software, provide on-site and remote IT support, and ensure system reliability at mission-critical sites along the Columbia River.

The role requires an active Secret Clearance, a relevant degree with experience, and the ability to travel. You''ll join a team dedicated to uptime and security in federal IT environments.

Qualifications

• Active Secret Clearance
• Bachelor's degree in IT, Computer Science, or related field with 4 years IT/field support experience
• Experience supporting Windows environments and Microsoft Office
• Strong troubleshooting, analytical, communication, and interpersonal skills; ability to manage multiple tasks
• Proficient in remote IT support tools and ticketing systems (e.g., ServiceNow)
• Willingness to travel; valid driver''s license

Responsibilities

• Installing, configuring, and maintaining desktop hardware and software.
• Provides on-site technical support and assistance by deploying to program field offices for IT infrastructure and end-user device wellness checks.
• Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
• Assists with IT equipment disposal training.
• Supporting users onsite and remotely with technical and operational needs.
• Deploying PCs, printers, and peripherals.
• Configuring operating systems and installing applications.
• Troubleshooting hardware, software, and printer issues.
• Managing and resolving support tickets through ServiceNow.
• Contributing to system improvements and operational reliability.

Skills

Windows environments

Microsoft Office

Remote IT support tools

Ticketing systems

Education

Bachelor's degree in IT, Computer Science, or related field

4 years IT/field/user support experience

Tools

ServiceNow

Job description

Allyon is seeking a PC Technician to support USACE operations in Bridgeport, WA. You will install, configure, and maintain desktop hardware/software, provide on-site and remote IT support, and ensure system reliability at mission-critical sites along the Columbia River.

The role requires an active Secret Clearance, a relevant degree with experience, and the ability to travel. You''ll join a team dedicated to uptime and security in federal IT environments.