DACH Enterprise Account Management Lead

Adyen; Berlin (NH); On-site; USD 101,000 - 146,000; Full time

Job summary

Adyen in Berlin is seeking a senior leader to drive Enterprise Account Management in the DACH region. You will guide Team Leads and Senior Account Managers, translating market visions into actionable milestones and growing the enterprise portfolio.

You will nurture high-value merchant relationships, steer strategic negotiations, and collaborate with Sales, Product, Tech, and Marketing to maintain a cohesive segment health and scale operations.

Qualifications

• 7-10+ years in senior commercial roles within Account Management, Customer Success, or Business Development with multi-level teams.
• Deep operational experience in DACH enterprise, retail, or digital disruptor space.
• Experience in Fintech or Enterprise Payments preferred.
• Strategic mindset with global perspective for mid-term partnership scaling.
• Full professional proficiency in English; German a plus.

Responsibilities

• Deliver 12-18 month commercial targets and growth for the Enterprise portfolio in DACH.
• Upskill Team Leads and Senior DAMs into strategic people leaders.
• Build trust with high-value enterprise contacts and mentor teams to uncover opportunities.
• Lead initiatives to streamline workflows and drive 'Account Management at scale'.
• Coach teams on Adyen Formula Leadership Expectations and foster cross-functional collaboration.

Skills

Leadership

Enterprise Payments domain

Strategic thinking

Cross-functional collaboration

German language

English language

Job description

Adyen in Berlin is seeking a senior leader to drive Enterprise Account Management in the DACH region. You will guide Team Leads and Senior Account Managers, translating market visions into actionable milestones and growing the enterprise portfolio.

You will nurture high-value merchant relationships, steer strategic negotiations, and collaborate with Sales, Product, Tech, and Marketing to maintain a cohesive segment health and scale operations.