D&O & E&O Complex Claims Specialist (Public/Financial)

01460 Continental Casualty Company; Chicago (IL); On-site; USD 72,000 - 141,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

CNA in Chicago, IL is seeking a Complex Claims Consultant to lead high severity D&O and E&O claims for public companies and financial institutions. You will manage litigated claims, verify coverage, and collaborate with partners to shape resolution strategies.

The role requires a JD or equivalent experience, typically six years in professional liability claim handling, adjuster license within 90 days, and strong negotiation and analytical skills.

Qualifications

• Bachelor’s degree or equivalent required.
• Juris Doctorate is preferred.
• Typically 6+ years of relevant experience in professional liability claim handling.
• Insurance Adjuster License within 90 days of hire when applicable.
• Prior designation (e.g., CPCU) is preferred.

Responsibilities

• Manage an inventory of highly complex litigated claims, verify coverage and authorize disbursements within authority limits.
• Analyze coverage, liability, and damages; secure information and negotiate settlements.
• Lead investigations to determine independent liability and damages and gather documents.
• Collaborate with internal/external partners to create, own and execute resolution strategies.
• Directly negotiate and resolve cases, participate in mediations, and attend trials as needed.
• Establish and manage claim budgets, authorize expenses, and deliver high-quality service.
• Identify subrogation opportunities and assess fraud risks; refer to recovery or SIU as needed.
• Maintain compliance with regulatory requirements and current industry trends.
• Mentor and train junior claim professionals and report risks to leadership.

Skills

Advanced technical expertise in claims

Litigation experience

Negotiation and presentation skills

Analytical and investigative mindset

Time management and organization

Microsoft Office proficiency

Policy interpretation & coverage

Education

Bachelor’s Degree

Juris Doctorate (preferred)

Tools

Microsoft Office Suite

Job description

CNA in Chicago, IL is seeking a Complex Claims Consultant to lead high severity D&O and E&O claims for public companies and financial institutions. You will manage litigated claims, verify coverage, and collaborate with partners to shape resolution strategies.

The role requires a JD or equivalent experience, typically six years in professional liability claim handling, adjuster license within 90 days, and strong negotiation and analytical skills.