Cybersecurity Readiness & Advisory Consultant

CrowdStrike Inc.; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive vacation and holidays

Paid parental and adoption leaves

Professional development opportunities

Job summary

CrowdStrike is seeking a Readiness Services Consultant within the Retainer Management team. You will be a strategic partner helping customers maximize their CrowdStrike Services investment and achieve their security objectives while aligning engagements with service capabilities.

This role blends relationship management, technical advisory, and program optimization to drive customer success across enterprise accounts in a fast-paced environment.

Qualifications

• Experience in cybersecurity services, including incident response management or advisory consulting.
• Proven track record with senior-level relationships in technical environments.
• Strong project coordination with emphasis on customer service.
• Excellent written and verbal communication.
• Ability to manage multiple customer relationships simultaneously.

Responsibilities

• Manage and grow strategic relationships with services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services experience

Incident response

Customer success

Advisory consulting

Project coordination

Strong communication

Multi-client management

AI in decision-making

Job description

CrowdStrike is seeking a Readiness Services Consultant within the Retainer Management team. You will be a strategic partner helping customers maximize their CrowdStrike Services investment and achieve their security objectives while aligning engagements with service capabilities.

This role blends relationship management, technical advisory, and program optimization to drive customer success across enterprise accounts in a fast-paced environment.