Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Santa Fe (NM); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market leader in compensation and 1+1?

Comprehensive physical and mental well

Competitive vacation and holidays

Paid parental and adoption leaves

Professional development opportunities

Employee Networks and volunteer opps

Vibrant office culture with world‑clas

Great Place to Work Certified

Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant within the Retainer Management team to help customers maximize their CrowdStrike Services investment and achieve their security objectives.

You will manage senior‑level relationships in technical environments, educate customers, and coordinate with Sales and Delivery to align service capabilities with business needs. Strong communication and program optimization skills are required.

Qualifications

• Experience in cybersecurity services including incident response and customer success.
• Proven track record managing senior-level relationships in technical environments.
• Strong project coordination with focus on customer service.
• Excellent written and verbal communication.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.

Skills

Relationship management

Cybersecurity services

Advisory consulting

Project coordination

Written and verbal communication

AI in decision-making

Customer success

Job description

CrowdStrike Inc. is seeking a Readiness Services Consultant within the Retainer Management team to help customers maximize their CrowdStrike Services investment and achieve their security objectives.

You will manage senior‑level relationships in technical environments, educate customers, and coordinate with Sales and Delivery to align service capabilities with business needs. Strong communication and program optimization skills are required.