Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Helena (MT); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market-competitive compensation

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Vibrant office culture

Great Place to Work Certification

Job summary

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, optimize CrowdStrike Services investments, and drive security objectives.

You will blend relationship management, technical advisory, and program optimization to ensure customer success in a fast-paced, AI-driven environment. Ideal candidates bring cybersecurity services experience, senior-level relationship management, and strong communication skills, with a focus on strategic planning and program

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Ability to balance competing priorities while maintaining attention to detail.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services

Customer success

Advisory consulting

Senior relationships

Project coordination

Written communication

Verbal communication

Multi-client management

AI technologies

Workflow optimization

Job description

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, optimize CrowdStrike Services investments, and drive security objectives.

You will blend relationship management, technical advisory, and program optimization to ensure customer success in a fast-paced, AI-driven environment. Ideal candidates bring cybersecurity services experience, senior-level relationship management, and strong communication skills, with a focus on strategic planning and program