CX Practice Lead - Google Cloud & AI Strategy

Capgemini; New York (NY); Hybrid; USD 98,497 - 233,248; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Medical, dental, and vision coverage

Retirement savings plans

Life and disability insurance

Job summary

Capgemini is seeking a Customer Experience (CX) Practice Lead for its Gemini Enterprise division. This hybrid role will involve driving growth in AI-powered CX solutions on Google Cloud by building executive relationships and shaping market strategies.

Your responsibilities will include leading go-to-market execution, engaging with stakeholders, and accelerating customer value realization. The ideal candidate will have over 10 years of experience in cloud technologies, strong communication skills, and expertise in Google Cloud.

Qualifications

• 10+ years in presales, solution architecture, or technical consulting roles with a focus on cloud and AI.
• Deep expertise in Google Cloud Platform and Generative AI technologies.
• Strong communication and relationship-building skills.

Responsibilities

• Drive the definition and execution of go-to-market strategies for Gemini Enterprise CX.
• Act as a trusted advisor to C-level stakeholders.
• Lead AI-first CX strategy conversations and develop market narratives.

Skills

Sales and Client Management

Solution Design

Google Cloud Platform

AI technologies

Strong communication skills

Education

10+ years in presales or technical consulting roles

Google Cloud certifications

Tools

Google Cloud

Cloud technologies

Job description

Capgemini is seeking a Customer Experience (CX) Practice Lead for its Gemini Enterprise division. This hybrid role will involve driving growth in AI-powered CX solutions on Google Cloud by building executive relationships and shaping market strategies.

Your responsibilities will include leading go-to-market execution, engaging with stakeholders, and accelerating customer value realization. The ideal candidate will have over 10 years of experience in cloud technologies, strong communication skills, and expertise in Google Cloud.