Cvent-Savvy Event Registration Lead

American Express Global Business Travel; Topeka (KS); On-site; USD 36,000 - 103,000; Full time

Benefits offered by this job

Travel perks

Flexible benefits

Learning platform access

Inclusion groups

Job summary

Amex GBT in the United States is seeking an experienced events professional to manage registration and attendee logistics for large corporate programs. You will build registrations in Cvent, handle housing, travel blocks, and on-site operations from invitation to post-event follow-up.

The role requires strong data accuracy, Excel skills, and the ability to work with hotel partners and client teams. You will join a collaborative, client-focused team supporting multiple programs across the year.

Qualifications

• Two or more years in event registration or attendee management for corporate meetings and events.
• Experience handling registration for 2,000 or more attendees a year across multiple programs.
• Cvent certification, or equivalent hands-on experience building event sites, registration paths, emails, and reports.

Responsibilities

• Build.registration in the client's Cvent instance for assigned programs, including event sites, registration paths and forms, invitations, confirmations, and reminders.
• Manage attendee housing and travel details, including room blocks, rooming lists, arrival and departure manifests, and the changes that keep coming until the day of the program.
• Send attendee communications on schedule, from the first invitation through final details and post event follow up, in the client's brand and voice.
• Run attendee reporting from invitation through post event, including registration counts, pacing against targets, dietary and accessibility needs, and the reports the event manager, producer, and client stakeholders rely on.
• Answer attendee questions through the program inbox quickly and accurately, and spot the question that points to a problem with the site or the communication.
• Test every site, form, and email before it goes live, so errors are found by you and not by an attendee.
• Run the onsite registration desk, including badges, check in, onsite changes, and desk staffing, with the travel that comes with it.
• Protect attendee data by following the client's privacy and data handling rules, limiting access, and keeping records accurate enough to audit.
• Carry registration for several programs at different stages at once, keep each timeline current in the client's project tools, and raise risks early, such as slow pacing or a room block about to release.
• Close each program with final attendance, no shows, hotel pickup against the block, survey results, and a clean archive.

Skills

Event registration

Attendee management

Cvent certification

Data accuracy

Tools

Cvent platform

Registration systems

Job description

Amex GBT in the United States is seeking an experienced events professional to manage registration and attendee logistics for large corporate programs. You will build registrations in Cvent, handle housing, travel blocks, and on-site operations from invitation to post-event follow-up.

The role requires strong data accuracy, Excel skills, and the ability to work with hotel partners and client teams. You will join a collaborative, client-focused team supporting multiple programs across the year.