Global Event Registration & Onsite Coordinator

American Express Global Business Travel; Honolulu (HI); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Job summary

American Express Global Business Travel is seeking an experienced events professional to manage registration for client programs using Cvent. You will handle attendee housing, communications, and on-site operations while ensuring data integrity and privacy.

The role requires coordinating across multiple programs, managing timelines, and delivering analytics to stakeholders. A strong focus on attendee experience and compliance with client rules is essential.

Qualifications

• Two+ years in event registration or attendee management.
• Experience registering 2,000+ attendees per year across programs.
• Cvent certification or hands-on experience building event sites, emails, and reports.
• Ability to run full program registration solo and escalate when needed.
• Housing experience with room blocks and hotel coordination.

Responsibilities

• Build registration in the client's Cvent instance for assigned programs, including sites, paths and forms.
• Manage attendee housing and travel details, including room blocks and arrival/departure lists.
• Send attendee communications from invitations through final details and post-event follow-up.
• Run attendee reporting from invitation through post-event, including counts and dietary/accommodation needs.
• Answer attendee questions promptly and identify site/communication issues.
• Test every site, form, and email before going live.
• Assist onsite registration with badges, check-in, and changes.
• Protect attendee data per client privacy rules and audit requirements.
• Track multiple programs and raise risks early to management.
• Close programs with attendance, no-shows, and final archival.

Skills

Event registration

Communication

Problem solving

On-site coordination

Tools

Cvent

Job description

American Express Global Business Travel is seeking an experienced events professional to manage registration for client programs using Cvent. You will handle attendee housing, communications, and on-site operations while ensuring data integrity and privacy.

The role requires coordinating across multiple programs, managing timelines, and delivering analytics to stakeholders. A strong focus on attendee experience and compliance with client rules is essential.