Customs Operations Specialist

A.P. Moller - Maersk; Charlotte (NC); Vor Ort; USD 56.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Paid Time Off

401k Match

Zusammenfassung

A.P. Moller - Maersk is seeking a CHB Operations Associate in Charlotte, NC to manage end‑to‑end customs brokerage operations for a portfolio of accounts, coordinating with customers, carriers, government agencies, and internal teams to ensure compliant, timely imports.

You will own daily entries, respond to queries, and support ongoing process improvements, SOP updates, and cross‑functional collaboration to drive customer satisfaction and operational excellence.

Qualifikationen

• 6–12 months of customs brokerage or related industry experience.
• At least 2 years in a CHB or operational support environment preferred.
• Strong verbal and written communication skills.
• Highly organized, detail‑oriented, and comfortable working under pressure.
• Ability to manage multiple priorities in a fast-paced environment.
• Team‑focused mindset with a strong sense of ownership and accountability.
• Customs House Broker License preferred but not required.

Aufgaben

• Take ownership of daily customs brokerage operations for assigned customers.
• Serve as a trusted point of contact for customers and provide timely shipment updates.
• Prepare and process U.S. Customs entries and PGA filings ensuring regulatory compliance.
• Open and manage entry files in alignment with KPIs and service standards.
• Coordinate shipment clearance with freight forwarders, steamship lines, airlines and CFS.
• Track inbound shipments from port/airport through final delivery.
• Upload all required documentation and entry packages into systems.
• Complete customer billing, delivery orders, and operational reports.
• Maintain SOPs and collaborate across teams for coverage and peak volumes.

Kenntnisse

Communication skills

Detail orientation

Multitasking

Teamwork

Ownership

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

A.P. Moller - Maersk is seeking a CHB Operations Associate in Charlotte, NC to manage end‑to‑end customs brokerage operations for a portfolio of accounts, coordinating with customers, carriers, government agencies, and internal teams to ensure compliant, timely imports.

You will own daily entries, respond to queries, and support ongoing process improvements, SOP updates, and cross‑functional collaboration to drive customer satisfaction and operational excellence.