Customs Brokerage Account Liaison

Geodi; Philadelphia (Philadelphia County); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

On-demand pay

Flexible opportunities (FT/PT/seasonal

Telemedicine

Paid holidays

Career growth

Job summary

GEODIS is hiring an Account Representative - Customs Brokerage in the United States, Philadelphia area. This role serves as the customer service liaison, processes US customs entries, classifies HTS, coordinates with forwarders and agencies, and ensures government regulation compliance.

The position requires at least 3 years in customs brokerage, strong communication, and multitasking abilities, with proficiency in Cargowise/AS400 and MS Office.

Qualifications

• Minimum 3 years experience in customs brokerage or an equivalent combination of education and experience.
• Knowledge of U.S. Government Agency requirements.
• Knowledge of U.S. Customs and OGA clearance of freight.
• PC literate with experience with Microsoft Outlook, Word, Access and Excel.
• Excellent written and oral communication skills to develop relationships with internal and external customers.
• Excellent planning and organizational skills.
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to multitask.
• Mathematical skills essential to ensure accuracy in calculations.

Responsibilities

• Serves as the customer service liaison between the Company and the customer.
• Processes Custom and OGA entries for clearance of goods into the United States.
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system.
• Classifies invoice based on HTS (Harmonized Tariff Schedule).
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed.
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume and foreign currency
• Maintain communication with customers, carriers and vendors
• Coordinate pick-ups and invoice files
• Assist customers with questions, complaints, requests, tracking and tracing
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS to customer/destination
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of buying/selling rates to ensure profitability
• Ensure email and telephone calls are promptly and politely answered

Skills

Customs brokerage

US government knowledge

Customer service

Communication

Multitasking

Math calculations

Tools

Cargowise

AS400

Outlook

Word

Access

Excel

Job description

GEODIS is hiring an Account Representative - Customs Brokerage in the United States, Philadelphia area. This role serves as the customer service liaison, processes US customs entries, classifies HTS, coordinates with forwarders and agencies, and ensures government regulation compliance.

The position requires at least 3 years in customs brokerage, strong communication, and multitasking abilities, with proficiency in Cargowise/AS400 and MS Office.