Customs Brokerage Specialist — Global Trade & Compliance

geodi; Elk Grove Village (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Get Good Money

Get the Right Job/Right Schedule

Get Paid Early

Get Free Healthcare

Get a Break

Stay Safe

Get a Voice

Get Promoted

Get a Boost

Get Involved

Have FUN

Find Your Place

Find Your Future

Job summary

GEODIS is hiring an Account Representative - Customs Brokerage in Elk Grove Village, IL. You will serve as the customer service liaison, process U.S. customs entries, and coordinate with carriers, vendors, and government agencies to ensure compliant shipments.

The role requires 3+ years in customs brokerage, excellent written and verbal communication, and strong organizational skills. This position offers a dynamic work environment with diverse duties and growth opportunities at GEODIS.

Qualifications

• Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.
• Knowledge of U.S. Government Agency requirements
• Knowledge of U.S. Customs and OGA clearance of freight
• PC literate with experience with Microsoft Outlook, Word and Excel
• Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
• Excellent planning and organizational skills; ability to read and interpret documents
• Ability to write routine reports and correspondence
• Ability to multitask
• Mathematical skills essential to ensure accuracy

Responsibilities

• Serves as the customer service liaison between the Company and the customer
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
• Opens files, enters notes, information and document requests in Cargowise and/or AS400 system
• Classifies invoice based on HTS (Harmonized Tariff Schedule)
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume and foreign currency
• Maintain communication with customers, carriers and vendors
• Coordinate pick-ups and invoice files
• Assist customers with questions, complaints, requests, tracking and tracing
• Handles accounting processes accurately and in a timely manner
• Coordination of shipments from airline, ocean piers and CFS to customer/consignee destination
• Review documentation or issue documents to meet government regulations and carrier regulations
• Must have knowledge of buying/selling rates to ensure profitability
• Ensure email and telephone calls are promptly and politely answered

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Access

Excel

Job description

GEODIS is hiring an Account Representative - Customs Brokerage in Elk Grove Village, IL. You will serve as the customer service liaison, process U.S. customs entries, and coordinate with carriers, vendors, and government agencies to ensure compliant shipments.

The role requires 3+ years in customs brokerage, excellent written and verbal communication, and strong organizational skills. This position offers a dynamic work environment with diverse duties and growth opportunities at GEODIS.