Customer Teller – Growth, Benefits & Flexible Schedule

Citizens Bank; Manhasset (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Volunteer time off

Donations matching up to $1,000

Career development & training

Health/dental/vision + 401K

Job summary

Citizens Bank in New York is seeking a customer sales associate to greet customers, demonstrate mobile app and ATM usage, and guide them toward tailored financial solutions. You will connect customers with Bankers for next steps and educate on Citizens products.

Role emphasizes cash handling, adherence to policies, and delivering exceptional service in a branch setting, with hours that may include weekends and evenings.

Qualifications

• High School degree or GED required.
• Minimum 6 months experience processing transactions (cash/digital).
• 1 year customer experience recommending products/services.
• Strong listening and communication skills.
• Able to identify needs and build long-term relationships.
• Problem solving and customer issue resolution.
• Customer-centric service mindset.
• Comfort with using digital tech to support business goals.
• Branch hours may include weekends/evenings.

Responsibilities

• Greet customers in lobby and demonstrate mobile app/ATMs for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and respond to questions.
• Follow all financial policies, including cash handling and regulatory compliance.

Skills

Customer service

Cash handling

Communication

Digital payments

Problem solving

Attention to detail

Teamwork

Flexible hours

Education

High School/GED

Tools

POS system

Job description

Citizens Bank in New York is seeking a customer sales associate to greet customers, demonstrate mobile app and ATM usage, and guide them toward tailored financial solutions. You will connect customers with Bankers for next steps and educate on Citizens products.

Role emphasizes cash handling, adherence to policies, and delivering exceptional service in a branch setting, with hours that may include weekends and evenings.