Financial Services Teller — Grow Careers & Help Customers

Citizens Bank; Bennington (VT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Volunteer time off

Donation matching

Career development

Comprehensive benefits

Job summary

Citizens Bank is seeking a customer-focused associate to greet customers, demonstrate mobile and ATM usage, and offer personalized financial guidance in our lobby. You will connect clients with Bankers for the next steps while educating them on Citizens products and benefits.

The role emphasizes strong listening, communication, and problem-solving skills, with branch hours including weekends and evenings in a supportive team environment.

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in lobbies and demonstrate how to use mobile app or ATMs.
• Provide personalized advice and solutions to meet customer needs and connect them to Bankers for next steps.
• Educate customers about Citizens products and benefits.
• Follow all financial policies and cash handling procedures.

Skills

Listening

Communication

Customer service

Problem solving

Digital literacy

Multitasking

Team collaboration

Education

High School degree or GED

Job description

Citizens Bank is seeking a customer-focused associate to greet customers, demonstrate mobile and ATM usage, and offer personalized financial guidance in our lobby. You will connect clients with Bankers for the next steps while educating them on Citizens products and benefits.

The role emphasizes strong listening, communication, and problem-solving skills, with branch hours including weekends and evenings in a supportive team environment.