Customer Teller: Growth, Perks & Impact

Citizens; New York (NY); On-site; USD 3,327,000 - 4,036,000; Part time

Benefits offered by this job

Meaningful work & relationships

Community volunteering time off

Career growth & training opportunities

Comprehensive benefits & 401K

Job summary

Citizens Bank is seeking a part-time Teller in New York, NY. You will greet customers in the lobby, demonstrate mobile app usage, and complete simple transactions using ATMs and digital channels.

Expect to build relationships by understanding customer needs, recommending products, and connecting them to Bankers for the next steps. The role emphasizes accuracy, service, and compliance with banking policies.

Qualifications

• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app or ATM usage.
• Provide personalized advice and solutions to help customers meet financial goals.
• Educate customers on Citizens products and benefits while following all policies.

Skills

Listening

Communication

Questioning

Customer service

Digital literacy

Education

High School diploma or GED

Tools

Basic banking apps

Job description

Citizens Bank is seeking a part-time Teller in New York, NY. You will greet customers in the lobby, demonstrate mobile app usage, and complete simple transactions using ATMs and digital channels.

Expect to build relationships by understanding customer needs, recommending products, and connecting them to Bankers for the next steps. The role emphasizes accuracy, service, and compliance with banking policies.