Customer Support & Value-Selling Lead

Sustainable Solutions Inc; Juneau (AK); Sur place; USD 84 000 - 126 000; Plein temps

Avantages offerts par ce poste

Flexible contract schedule

Résumé du poste

Sustainable Solutions Inc in Juneau, AK is seeking a Customer Support Specialist who can identify opportunities, drive value, and align with our growth mindset. You will coach the team, tailor messages to sales and marketing buyers, and coordinate cross-functional launches with creative, product, and operations.

The role emphasizes ownership, CSAT focus, and calm handling of scope changes mid-stream. This position offers a flexible contract schedule and a competitive salary range of $84,000 to

Qualifications

• 5+ years owning outcomes, not just completing tasks.
• 3+ years hands-on experience in a sales marketing role.
• Experience with Customer Satisfaction Surveys.

Responsabilités

• Identify and pursue new business opportunities throughout AK.
• Coach the Customer Support Specialist team off discounting and onto value selling.
• Craft compelling messaging tailored to sales marketing buyers and decision-makers.
• Coordinate cross-functional launches with creative, product, and operations.
• Qualify hard, so the mid-level team only chases real money.
• Translate Verbal Communication dashboards into stories the sales floor actually uses.
• Carry the demo from screen-share to signature in one sitting.

Connaissances

Integrity

Ownership

CSAT experience

Sales marketing

Calm under scope changes

Description du poste

Sustainable Solutions Inc in Juneau, AK is seeking a Customer Support Specialist who can identify opportunities, drive value, and align with our growth mindset. You will coach the team, tailor messages to sales and marketing buyers, and coordinate cross-functional launches with creative, product, and operations.

The role emphasizes ownership, CSAT focus, and calm handling of scope changes mid-stream. This position offers a flexible contract schedule and a competitive salary range of $84,000 to