Customer Service Manager

Shopping Solutions LLC; Anchorage (AK); On-site; USD 113,000 - 188,000; Full time

Job summary

Shopping Solutions LLC in Anchorage is hiring a Customer Service Manager to lead sponsorships and data-driven storytelling that boosts buyer engagement. You will guide onboarding for new sales marketing clients and support account executives with prospecting and follow-up to drive sustained growth.

The role emphasizes closing deals within quarterly quotas, negotiating pricing, and reporting ROI to inform budget decisions in a fast-paced Anchorage market.

Qualifications

• Ability to manage deadlines and drive results.
• Demonstrated cultural awareness validated by employers.
• Discretion handling sensitive information with integrity.
• Ability to debug and problem-solve under tight timelines.
• Clear thinking under pressure typical of Anchorage deadlines.

Responsibilities

• Line up deadline-driven sponsorships to raise brand visibility in Anchorage.
• Mine Kustomer data for design-led storytelling to win buyers.
• Onboard new sales marketing clients to ensure long-term retention.
• Support manager account executives with prospecting and follow-up strategy.
• Pull flexible case studies to close stalled Anchorage deals.
• Negotiate pricing and close deals meeting or beating quarterly quotas.
• Report on attribution and channel ROI for budget cycles.

Skills

Time management

Cultural Awareness

Professionalism

Grit

Under pressure

Job description

Shopping Solutions LLC opened a Customer Service Manager position because our Anchorage customers are buying faster than our team can keep up. Read it as a $113,000 - $188,000 invitation to own sales marketing work in Anchorage, backed by a manager title and 7 years of trust.

Key Responsibilities

• Line up the deadline-driven sponsorships that put Shopping Solutions LLC in front of buyers
• Mine Kustomer data for the design-led story that wins the room
• Walk new sales marketing clients through onboarding so they stick around
• Support manager account executives with prospecting and follow-up strategy
• Pull the flexible case study that closes a stalled Anchorage deal
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Report on attribution and channel ROI to inform the $113,000 - $188,000 budget cycle

What You'll Bring

• Strong time-management skills and a bias toward action
• Manager mastery of Cultural Awareness, validated by people who'd hire you again
• Professionalism, integrity, and discretion with sensitive information
• The grit to debug at 4pm on a Friday without complaint
• Clear thinking under the kind of pressure Anchorage, AK deadlines bring

What sets Shopping Solutions LLC apart isn't size but a goal-oriented Anchorage culture that refuses to ship Cultural Awareness it wouldn't trust itself. Our AK team treats transparency as a feature, sharing the messy middle, not just the wins.

Take home $113,000 - $188,000, build your Verbal Communication under a mentor, lean on benefits, and shape a contract week that finally fits.