Customer Service Representative

Growth Strategy Consultants; Fairbanks (AK); On-site; USD 93,000 - 134,000; Part time

Benefits offered by this job

Full benefits

Mentor support

Job summary

Growth Strategy Consultants in Fairbanks, AK seeks a freelance Customer Service Representative to drive upsells, bridge marketing and sales, and grow the customer base. You will handle messaging for buyers and decision-makers, guiding prospects from interest to invoice with minimal friction.

Applicants should have 7+ years in sales marketing, AK work history or strong reasons to thrive here, and excellent multitasking with empathetic communication.

Qualifications

• Minimum 7 years of sales marketing experience.
• Location in Alaska or proven ability to work there.
• Strong multitasking skills without sacrificing quality.
• Empathetic communication and feedback style.

Responsibilities

• Pitch upsells that align with customer needs.
• Open doors in Fairbanks, AK to expand the customer base.
• Close gaps between marketing promises and sales delivery.
• Craft messaging for sales marketing buyers and decision-makers.
• Guide prospects from interest to invoice with minimal friction.
• Grow brand awareness through Talkdesk and problem-solving initiatives.
• Monitor competitor pricing across Alaska.
• Discuss numbers with finance and share the vision with prospects.

Skills

Sales marketing

AK experience

Multitasking

Empathy

Job description

This freelance Customer Service Representative role puts you at the center of how Growth Strategy Consultants attracts, converts, and retains its best customers. If you have 5 years in sales marketing, this freelance job offers $93,000 - $134,000 plus the room to lead and grow.

Key Responsibilities

• Pitch upsells that feel like favors, not invoices
• Open doors in Fairbanks, AK that a senior title alone can't
• Close the gap between what marketing promises and sales delivers
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Steer Growth Strategy Consultants prospects from interest to invoice without friction
• Grow brand awareness through Talkdesk and Problem Solving initiatives
• Keep a finger on competitor pricing across AK
• Talk numbers with finance, then talk vision with prospects

What You'll Bring

• At least 7 years building expertise within the sales marketing space
• An AK work history, or strong reasons you'll thrive here anyway
• Strong multitasking ability without sacrificing quality
• The kind of empathy that makes hard feedback land softly

Growth Strategy Consultants is less a vendor and more a flat-and-fast Fairbanks, AK workshop where Goal Setting and Net Promoter Score get the attention they deserve. We onboard you to the sales marketing mission first and the Cross-selling tooling second, in that order.

What you get for saying yes: $93,000 - $134,000, a mentor in your corner, full benefits, and hours that flex toward what matters in Fairbanks.

Candidates are being contacted promptly as part of our active search.

We're keeping this Customer Service Representative search short, so put your hat in the ring this week.