Customer Support Specialist

Energy Innovation Corp; Albany (GA); Remote; USD 58,000 - 81,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools & courses stipend

Job summary

Sustainable Solutions Inc. in Albany, GA is seeking a mid-level Customer Support Specialist for a freelance role that pairs ownership, collaboration, and a long‑term growth track.

Count on a salary range of $58,000 to $81,000 per year, with remote‑first flexibility, parental leave, and a tools stipend. You’ll spot churn risks, tailor outreach, and help convert Albany buyers into demos. This opening is active and reviewing candidates now.

Qualifications

• Around 4+ years of hands-on experience in a sales marketing role.
• The kind of listening that makes the other person feel heard.
• Familiarity with the rhythms of an impact-driven freelance team.
• The communication discipline to over-share early and trim later.

Responsibilities

• Spot which Albany accounts are about to churn and win them back.
• Segment audiences and personalize outreach to lift response rates.
• Cultivate referral channels and strategic partnerships in Albany.
• Decode why GA buyers say yes and double down on it.
• Build landing pages that turn Albany curiosity into demo bookings.
• Set the weekly cadence that keeps Sustainable Solutions Inc reps accountable.

Skills

4+ years sales marketing

Active listening

Freelance team experience

Effective communication

Job description

Quota is the floor here, not the goal, and Sustainable Solutions Inc's mid-level Customer Support Specialist is expected to leave it far behind. A freelance Customer Support Specialist seat at Sustainable Solutions Inc that pairs $58,000 - $81,000 with ownership, collaboration, and a long-term growth track.

Key Responsibilities

• Spot which Albany accounts are about to churn and win them back
• Segment audiences and personalize outreach to lift response rates
• Cultivate referral channels and strategic partnerships in Albany
• Decode why GA buyers say yes and double down on it
• Build landing pages that turn Albany curiosity into demo bookings
• Set the weekly cadence that keeps Sustainable Solutions Inc reps accountable

What You’ll Bring

• Around 4+ years of hands‑on experience in a sales marketing role
• The kind of listening that makes the other person feel heard
• Familiarity with the rhythms of an impact-driven freelance team
• The communication discipline to over-share early and trim later

What sets Sustainable Solutions Inc apart isn't size but a question‑everything Albany culture that refuses to ship Call Center Operations it wouldn't trust itself. As a mid-level Customer Support Specialist, you'll have a real voice in shaping how the sales marketing team operates.

Count on $58,000 - $81,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

This Albany, GA opening is current, active, and reviewing folks now.