Customer Support Specialist with Day-One Benefits

Trulite Glass & Aluminum Solutions; Las Vegas (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits starting DAY ONE!

Job summary

Trulite Glass & Aluminum Solutions is seeking a Customer Service Representative to support customers by phone, fax, or email, ensuring accurate order information and timely responses. The role emphasizes data entry accuracy, coordination with production, and collaboration across departments to meet customer expectations.

Qualifications include a High School Diploma with 2–3 years in customer service, and an Associate degree is preferred.

Qualifications

• High School Diploma required with 2-3 years of related customer service or office experience.
• Associates degree with 1-3 years related glass and aluminum work experience highly preferred.
• Proven work experience in customer service.

Responsibilities

• Provide customer service support by telephone, fax, or email, verify order information, and maintain accuracy in a timely manner.
• Process and verify orders in the CRM/Axapta mainframe and customer purchase orders.
• Data entry and updating order files; communicate changes to relevant departments.

Skills

Customer service

Data entry

Communication

Attention to detail

Time management

Education

High School Diploma

Associate degree (preferred)

Tools

Microsoft Office

Job description

Trulite Glass & Aluminum Solutions is seeking a Customer Service Representative to support customers by phone, fax, or email, ensuring accurate order information and timely responses. The role emphasizes data entry accuracy, coordination with production, and collaboration across departments to meet customer expectations.

Qualifications include a High School Diploma with 2–3 years in customer service, and an Associate degree is preferred.