Customer Service & Order Specialist - Immediate Benefits

Trulite Glass & Aluminum Solutions; Salt Lake City (UT); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Benefits starting DAY ONE

Weekly pay

Monthly bonus opportunities

Zusammenfassung

Trulite Glass & Aluminum Solutions is seeking a reliable Customer Service Representative to support customers by phone, email, and fax, ensuring accurate order entry and timely responses. You will process orders in the CRM, verify details, and collaborate with production to meet customer expectations.

The role requires strong data-entry skills, familiarity with MS Office, and prior customer service experience in a manufacturing setting.

Qualifikationen

• Associates degree in a related field; glass/aluminum experience preferred.
• Proven customer service experience in a professional office setting.
• Proficiency with Microsoft Office and data entry skills.
• Manufacturing environment experience is a plus.

Aufgaben

• Handle customer calls, emails, and faxes with accurate order entry and verification.
• Process orders and coordinate changes with departments for timely delivery.
• Provide quotes, request price updates, and manage customer records in the CRM.
• Support production scheduling and resolve issues to meet customer expectations.
• Assist with continuous improvement and product training initiatives.

Kenntnisse

Customer service

Office experience

MS Office

Data entry

Multitasking

Communication

Listening

Ausbildung

Associates degree (glass/aluminum)

Tools

CRM system

Axapta/ERP

Jobbeschreibung

Trulite Glass & Aluminum Solutions is seeking a reliable Customer Service Representative to support customers by phone, email, and fax, ensuring accurate order entry and timely responses. You will process orders in the CRM, verify details, and collaborate with production to meet customer expectations.

The role requires strong data-entry skills, familiarity with MS Office, and prior customer service experience in a manufacturing setting.