Customer Support Specialist | Weekly Bonuses & Growth

Answering Service Care; Trenton (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly bonuses

Direct deposit

Health, dental, and vision coverage (E

PTO from day one

Childcare reimbursement

Gym membership reimbursement

Free training and development courses

Job summary

Answering Service Care is seeking an attentive answering service agent to support a variety of clients in Hamilton Township, NJ. The role offers full-time or part-time schedules, starting at $18.50 per hour with a raise to $19.00 after four months and weekly bonuses for performance.

You will handle calls, messages, scheduling, and multi-channel support, ensuring accurate notes across systems. Candidates should communicate clearly and calmly, with empathy during busy periods.

Qualifications

• Clear, friendly communication, both spoken and written (customer-facing).
• Patience and empathy in busy environments.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office, including weekend shifts.

Responsibilities

• Answer and place calls for clients following each script.
• Take messages, schedule appointments, collect details, transfer calls.
• Support customers via live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Skills

Clear communication

Patience

Empathy

Attention to detail

Multitasking

Weekend availability

Job description

Answering Service Care is seeking an attentive answering service agent to support a variety of clients in Hamilton Township, NJ. The role offers full-time or part-time schedules, starting at $18.50 per hour with a raise to $19.00 after four months and weekly bonuses for performance.

You will handle calls, messages, scheduling, and multi-channel support, ensuring accurate notes across systems. Candidates should communicate clearly and calmly, with empathy during busy periods.