Customer Service Specialist - New Jersey

Answering Service Care; Robbinsville Township (NJ); Presencial; USD 25.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Weekly bonuses

Direct deposit

Health, dental, and vision coverage

PTO from day one

Childcare reimbursement

Gym membership reimbursement

Free training and development

Resumo da vaga

Answering Service Care is hiring for a Customer Service Specialist in New Jersey. The role involves handling calls for diverse clients, taking messages, scheduling appointments, and assisting customers via live chat, text, and email. You will maintain accurate notes across several systems while delivering friendly, professional service.

Full-time and part-time positions are available. The company offers growth potential and a long-standing track record of stability with weekly bonuses and

Qualificações

• Clear, friendly communication, both spoken and written.
• Patience, empathy and calm under pressure.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office.
• Weekend availability required (Saturday or Sunday).

Responsabilidades

• Answer and place calls for clients following each client script.
• Take messages, schedule appointments, collect customer details, transfer calls.
• Support customers through live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Conhecimentos

Clear, friendly communication

Patience and empathy

Attention to detail

Computer skills

Multitasking

Weekend availability

Descrição da vaga

Customer Service Specialist - New Jersey

Answering Service Agent | Hamilton Township, NJ | $18.50/hr + Weekly Bonuses | Full-Time & Part-Time

Be the voice behind 4,000+ businesses.

For 53 years, Answering Service Care has handled calls for law firms, medical offices, contractors, insurance agencies, and more. We are a third-generation, family-owned company, and many of our team members have been with us for over 20 years. We are hiring full-time and part-time agents who listen well, stay calm, and enjoy helping people.

What you’ll do

• Answer and place calls for clients in many industries, following each client’s script
• Take messages, schedule appointments, collect new customer details, and transfer calls
• Support customers through live chat, text, and email
• Keep accurate notes across multiple computer systems

What we’re looking for

• Clear, friendly communication, both spoken and written
• Patience and empathy, even when it gets busy
• Strong attention to detail and solid computer skills
• Ability to multitask in a fast-paced office
• Availability for at least one weekend shift required (Saturday or Sunday)

What you’ll get

• $18.50/hr starting pay, with a raise to $19.00/hr at 4 months
• Weekly performance bonuses starting at $2.75/hr, with the opportunity to earn more
• Weekly direct deposit
• Full-time and part-time schedules available
• Health, dental, and vision coverage (full-time)
• PTO you start earning on day one
• Childcare and gym membership reimbursement
• Free training and development courses
• Stability and room to grow with a company that has thrived for over five decades