Customer Service Agent: Weekly Bonuses, Growth & Benefits

Answering Service Care; Rocky Mount (NC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

PTO from day one

Weekly bonuses

Direct deposit

Free training and development courses

Job summary

Answering Service Care in Rocky Mount, NC is hiring an Answering Service Agent to handle calls across various industries. Starting at $15.00 per hour with a raise to $15.50 after four months, plus weekly bonuses and direct deposit.

Both full-time and part-time schedules are available. You will answer and place calls, take messages, schedule appointments, support customers via live chat, text, and email, and keep notes across multiple systems.

Qualifications

• Clear, friendly communication, both spoken and written.
• Patience and empathy, even when it gets busy.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office.
• Availability for at least one weekend shift required (Saturday or Sunday).

Responsibilities

• Answer and place calls for clients in many industries, following each client’s script.
• Take messages, schedule appointments, collect new customer details, and transfer calls.
• Support customers through live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Skills

Clear communication

Empathy

Attention to detail

Multitasking

Weekend availability

Tools

Computer skills

Job description

Answering Service Care in Rocky Mount, NC is hiring an Answering Service Agent to handle calls across various industries. Starting at $15.00 per hour with a raise to $15.50 after four months, plus weekly bonuses and direct deposit.

Both full-time and part-time schedules are available. You will answer and place calls, take messages, schedule appointments, support customers via live chat, text, and email, and keep notes across multiple systems.