Customer Support Specialist: Growth, Training & Solutions

Uline Inc.; Irving (TX); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance + 401(k) with match

Bonus programs

Paid holidays and generous PTO

Tuition assistance program

Modern facilities and fitness center

Résumé du poste

Uline in Irving, TX is seeking a Customer Support Specialist to deliver legendary service by building strong customer relationships and providing effective solutions. This is a full-time, on-site role with comprehensive training to set you up for long-term success.

You will handle orders, answer questions about products, pricing and shipping, and assist customers via phone, email and chat. Training occurs Monday–Friday, after which various shifts begin.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you if you are eager to learn.

Responsabilités

• Process customer orders, make product recommendations and handle inquiries using world-class technology.
• Answer product, pricing and shipping questions quickly and confidently.
• Build relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Problem solving

Active listening

Communication

Customer service

Formation

High school diploma

Bachelor's degree preferred

Description du poste

Uline in Irving, TX is seeking a Customer Support Specialist to deliver legendary service by building strong customer relationships and providing effective solutions. This is a full-time, on-site role with comprehensive training to set you up for long-term success.

You will handle orders, answer questions about products, pricing and shipping, and assist customers via phone, email and chat. Training occurs Monday–Friday, after which various shifts begin.