Customer Support Specialist: Growth, Training & Benefits

Uline Inc.; Hudson (WI); Híbrido; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Bonus programs

Paid holidays

Tuition assistance

Descripción de la vacante

Uline seeks a Customer Support Specialist to build customer relationships, provide solutions and deliver legendary service from our Hudson, WI site. The role handles orders, product questions, pricing inquiries and order support via phone, email and chat.

On-site, full-time shifts with extensive training and opportunities for career growth, plus benefits like health insurance, 401(k) matching, paid holidays and tuition assistance.

Formación

• High school diploma or equivalent; bachelor’s preferred.
• Strong problem-solving, listening and communication skills.
• Customer service experience is a plus; training provided.

Responsabilidades

• Process customer inquiries via phone, email and chat.
• Provide product recommendations and handle account inquiries.
• Build relationships and deliver legendary service.
• Navigate ordering and pricing questions with confidence.
• Support customers with website navigation and ordering.

Conocimientos

Problem solving

Listening

Communication

Customer service

Willingness to learn

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

Uline seeks a Customer Support Specialist to build customer relationships, provide solutions and deliver legendary service from our Hudson, WI site. The role handles orders, product questions, pricing inquiries and order support via phone, email and chat.

On-site, full-time shifts with extensive training and opportunities for career growth, plus benefits like health insurance, 401(k) matching, paid holidays and tuition assistance.