Customer Support Specialist - Flexible Shifts

Domino's; Oak Park (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Domino's in Oak Park, Michigan, is hiring for a customer support role where you will provide exceptional service to customers, addressing inquiries and resolving issues. Responsibilities include responding to customer inquiries via multiple channels, assisting with product and order management, and maintaining accurate records of interactions. Required qualifications include excellent communication skills, problem-solving abilities, and the flexibility to work various shifts. Join a supportive team dedicated to delivering high-quality customer experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexibility to work various shifts including weekends and holidays as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and account management.
• Identify and upscale complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members for high-quality customer experiences.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Multitasking skills

Patient and empathetic approach

Education

High school diploma or equivalent

Job description

Domino's in Oak Park, Michigan, is hiring for a customer support role where you will provide exceptional service to customers, addressing inquiries and resolving issues. Responsibilities include responding to customer inquiries via multiple channels, assisting with product and order management, and maintaining accurate records of interactions. Required qualifications include excellent communication skills, problem-solving abilities, and the flexibility to work various shifts. Join a supportive team dedicated to delivering high-quality customer experiences.