Client Care Specialist - Multichannel Support & Solutions

Domino's; Oxford (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's is seeking a friendly and dedicated Customer Service Representative for their Oxford, Michigan location. The ideal candidate must possess excellent communication skills and the ability to multitask while providing customer support. Responsibilities include responding to inquiries via phone, email, and chat, assisting with order processing, and maintaining records of interactions. Applicants must hold a high school diploma or equivalent and be flexible to work various shifts including weekends and holidays. Join a team focused on delivering high-quality service.

Qualifications

• Flexible to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and account management.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure consistent customer experiences.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Ability to multitask

Patient and empathetic approach

Education

High school diploma or equivalent

Job description

Domino's is seeking a friendly and dedicated Customer Service Representative for their Oxford, Michigan location. The ideal candidate must possess excellent communication skills and the ability to multitask while providing customer support. Responsibilities include responding to inquiries via phone, email, and chat, assisting with order processing, and maintaining records of interactions. Applicants must hold a high school diploma or equivalent and be flexible to work various shifts including weekends and holidays. Join a team focused on delivering high-quality service.