Part-Time Customer Support Pro - Multichannel Help

Domino's; Eastpointe (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's in Macomb, Michigan seeks a friendly Customer Service Representative to join our team. You will handle inquiries via phone, email, and chat, process orders, manage accounts, and maintain accurate records with a customer-first approach.

Flexibility to work part-time shifts, including weekends and holidays, and a focus on delivering high-quality service in a fast-paced environment are essential for success.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate issues when needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Flexibility

Education

High school diploma or equivalent

Tools

Computers

Phone systems

Job description

Domino's in Macomb, Michigan seeks a friendly Customer Service Representative to join our team. You will handle inquiries via phone, email, and chat, process orders, manage accounts, and maintain accurate records with a customer-first approach.

Flexibility to work part-time shifts, including weekends and holidays, and a focus on delivering high-quality service in a fast-paced environment are essential for success.